countless digital platforms via text or images. Effective communication is a key communication skill, requiring us to be clear and complete in what we are trying to express. Being an effective communicator in our professional and personal lives involves learning the skills to exchange information with clarity, empathy, and understanding.
Emotional intelligence is the ability to perceive, understand, and manage one's own emotions and the emotions of others. It involves being able to recognize and regulate emotions, empathize with others, and effectively communicate and interact with others in a positive and constructive
Office administration and management is a set of activities that ensure the smooth functioning of an organisation's administrative, corporate, and financial aspects.
Learn about creating a healthy workplace setting, the effects of stress on the body, and symptoms and stages of burnout. Identify individual and organizational prevention strategies and actions for responding to burnout, compassion fatigue, and vicarious trauma.
