This course consists of 4 outlines to help you acquire the
essential interpersonal skills necessary for successful relationship-building
and communication in personal and professional settings.
There are quizzes to test your knowledge as you proceed,
and you are expected to score at least 80%.
Please maintain focus
and attentiveness throughout the course to thoroughly grasp the concept of
interpersonal skills.
You
have made an excellent decision to take this course. This course on Anger
Management has four modules to help you understand, manage, and effectively
channel anger. It promotes emotional well-being and positive interactions
because uncontrolled anger can harm relationships and hinder personal growth.
In business, the best communicators tailor what they say based on other people's perspectives, goals, and feelings. Communicating with diplomacy and tact allows you to be more persuasive and build stronger relationships. In this course, you'll learn about tact and diplomacy, what they are, and how enhancing your business communication skills through their employment can be of value. You'll also learn skills and strategies to put tact and diplomacy to work for you.